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MANUFACTURING & SERVICE OPERATIONS MANAGEMENT,
Published online in Articles in Advance, September 14, 2009
DOI: 10.1287/msom.1090.0274
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Right arrow Articles by Caro, F.
Right arrow Articles by Martínez-de-Albéniz, V.

The Impact of Quick Response in Inventory-Based Competition

Felipe Caro, Victor Martínez-de-Albéniz

Anderson School of Management, University of California, Los Angeles, Los Angeles, California 90095
IESE Business School, University of Navarra, 08034 Barcelona, Spain

fcaro{at}anderson.ucla.edu
valbeniz{at}iese.edu

We propose an extension of the competitive newsvendor model to investigate the impact of quick response under competition. For this purpose, we consider two retailers that compete in terms of inventory: customers that face a stockout at their first-choice store will look for the product at the other store. Consequently, the total demand that each retailer faces depends on the competitor's inventory level. We allow for asymmetric reordering capabilities, and we are particularly interested in the case when one of the firms has a lower ordering cost but can only produce at the beginning of the selling season, whereas the second firm has higher costs but can replenish stock in a quick response manner, taking advantage of any incremental knowledge about demand (if it is available). We visualize this problem as the competition between a traditional make-to-stock retailer that builds up inventory before the season starts versus a retailer with a responsive supply chain that can react to early demand information. We provide conditions for this game to have a unique pure-strategy subgame-perfect equilibrium, which then allows us to perform numerical comparative statics. We confirm that quick response is more beneficial when demand uncertainty is higher or exhibits a higher correlation over time. We also find that the competitive advantage from quick response is larger when facing a slow response competitor, and interestingly, asymmetric competition can be desirable to both competitors.

Key Words: operations strategy; supply chain management; inventory competition; game theory; fast fashion
History: Received: January 17, 2007; accepted: July 15, 2009.







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